Wild33 prioritises the security and privacy of every member. This policy clearly explains how we collect, use, store, and protect your personal information — nothing is hidden.
Six key ways we keep your personal data safe and in your control at all times.
All data transmitted between your device and wild33 servers is protected by 256-bit SSL encryption, the same standard used by leading banks.
Your personal information is stored on secured servers with a layered access control system. Only authorised personnel may access data relevant to their job functions.
Wild33 has never and will never sell, rent, or transfer your personal data to any third party for marketing purposes without your consent.
You may request access to, correction of, or deletion of your personal data at any time. Requests are processed within 14 working days.
Our systems undergo regular penetration testing and security audits by independent parties to ensure there are no vulnerabilities that could compromise your data.
You can choose to receive or opt out of any marketing communications from wild33 through your account settings, with no hidden conditions.
Important Note: This Privacy Policy outlines wild33's data collection and usage practices. By using our platform, you agree to the terms stated here. Please read carefully and contact us if you have any questions.
Wild33 ("we", "our platform") respects the privacy of every individual who uses our services. This Privacy Policy is drafted to ensure you fully understand how your personal information is collected, stored, used, and protected when you use the wild33 platform.
This policy applies to all services offered by wild33, including the official website, mobile app, online gaming platform, and all related communication channels. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
We believe transparency is the foundation of trust. That's why this policy is written in plain language — no confusing legal jargon, no hidden conditions. What you read here is exactly what we practise.
Wild33 collects your personal information through two main methods: information you provide directly when registering or using the platform, and information collected automatically as you browse our platform.
| Information Type | Data Examples | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, identification card number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, OTP verification |
| Financial Information | Bank account number, bank name, digital wallet details | Deposit and withdrawal processing |
| Verification Documents | Copy of ID, bank statement, selfie photo | KYC process and account verification |
| Account Information | Username, password (encrypted), security questions | Account management and security |
When you use the wild33 platform, our systems automatically record certain technical information required for smooth and secure platform operations. This includes:
Every piece of information we collect has a clear and legitimate purpose. wild33 does not use your data for any purpose beyond the scope stated here without obtaining your consent first.
Your Choice: You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team. This withdrawal will not affect the core functionality of your account.
Wild33 does not sell, rent, or transfer your personal data to any third party for marketing purposes. However, there are certain situations where we need to share your information with trusted parties to keep the platform functioning properly:
We work with third-party service providers that help us operate the platform, including payment gateway providers, cloud services, identity verification providers, and data analytics companies. All providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Wild33 may be required to disclose member information to government authorities, law enforcement agencies, or courts when mandated by Malaysian law or a valid court order. In such situations, we will disclose only the minimum information necessary.
In the event of a merger, acquisition, or sale of business assets, member data may be transferred as part of the company's assets. We will notify members in advance and ensure the receiving party upholds the same or higher privacy standards.
Note: wild33 will never ask for your password via email, SMS, or phone call. Please be cautious of any communication claiming to be from wild33 that requests your sensitive information.
Protecting your personal data is our highest priority. wild33 continuously invests in the latest security infrastructure to keep your information safe at all times.
While we take all reasonable precautions, no system in the world can be guaranteed 100% secure. In the event of any security incident involving your data, wild33 will notify you within 72 hours of the incident being identified, in line with international data protection best practices.
Wild33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit a website.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the wild33 platform.
Under Malaysia's Personal Data Protection Act 2010 and wild33's policy, you have the following rights regarding your personal data:
You may request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete information.
You may request deletion of your personal data in certain situations, subject to legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances during an investigation.
To exercise any of the above rights, please contact our privacy team via email at [email protected]. We will process your request within 14 working days. In complex cases, this period may be extended up to 30 days with prior notification to you.
The wild33 platform is strictly for individuals who are of age 18 years and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.
If we discover that we have inadvertently collected data from someone under the age of 18, we will immediately delete that information and close the associated account without prior notice. Parents or guardians who believe their child has registered an account at wild33 are requested to contact us immediately at [email protected].
Wild33 reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technology, or business operations. Whenever a significant change occurs, we will:
Continued use of the wild33 platform after changes take effect constitutes acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account and stop using the platform.
We recommend reviewing this privacy policy periodically — at least once every three months — to stay informed about how we manage your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our privacy team through the following channels:
Our team operates around the clock and will endeavour to respond to all privacy-related enquiries within 2 working days. For complaints requiring further investigation, we will keep you informed of the case progress within a reasonable timeframe.
For more information about your rights and obligations as a member, please refer to Terms and Conditions wild33. If you have concerns about your betting habits, visit the Responsible Gaming us. For other general questions, FAQ page may already have the answer.